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APMG-International Agile Project Management (AgilePM) Practitioner Exam Sample Questions (Q19-Q24):
NEW QUESTION # 19
The Change Manager is looking to develop the change agent network that will support the changes related to the Operational delivery processes workstream.
Which information is MOST likely to be relevant for the change agents when being inducted into the change programme for the Operational delivery processes workstream?
Answer: C
Explanation:
Comprehensive and Detailed Step-by-Step Explanation
When inducting change agents into a change programme, it is critical to provide them with the information that will directly support their role in facilitating the specific workstream. The Operational delivery processes workstream is focused on integrating technical systems and processes, making it essential for change agents to understand the new expectations and ways of working that will arise from this integration.
1. Why A (Expected New Ways of Working) is Correct
* Relevant to the Workstream: This information is directly related to the changes being implemented, such as process integration, operational alignment, and technical system modifications.
* Preparation of Change Agents: Change agents must understand the new ways of working to effectively communicate, advocate for, and facilitate the changes among their teams.
* Focus on Operational Changes: Since this workstream involves technical delivery processes, equipping change agents with relevant knowledge ensures they are aligned with the workstream's objectives.
2. Analysis of Incorrect Options
* Option B (Staff Contact Details):
* While useful for logistical purposes, this information is not directly linked to the change programme's objectives or the responsibilities of change agents in driving operational changes.
* Eliminate.
* Option C (Staff Satisfaction Survey Results):
* Staff satisfaction data is more relevant for monitoring cultural and engagement-related impacts rather than guiding operational delivery process changes.
* It does not provide actionable insights for the change agents in this specific workstream.
* Eliminate.
* Option D (Portfolio, Programme, and Project Management Office Service Catalogue):
* This information is related to overall project management frameworks and tools but does not offer specific guidance for the change agents tasked with facilitating operational delivery changes.
* Eliminate.
3. Practical Implications
* Equipping Change Agents: Providing detailed insights into expected new ways of working ensures that the change agents can address potential resistance, clarify expectations, and serve as knowledgeable advocates for the change.
* Alignment with Strategic Goals: By focusing on the technical delivery processes, the induction program helps ensure that change agents are aligned with UniCo's broader strategy of integrating Selco and delivering innovative solutions.
NEW QUESTION # 20
Answer the following questions about the contents of the DSDM products.
Each of the following questions includes true statements about the project but only two statements are appropriate entries for the DSDM product identified.
Remember to limit your answers to the number of selections requested in each question.
Which 2 statements represent appropriate entries for the Business Case?
Answer: A,D
Explanation:
For the XAN Insurance Company Web Project and considering the Agile Project Management approach, particularly the Dynamic Systems Development Method (DSDM) framework which emphasizes business value and active user involvement, the Business Case should justify the project in terms of cost, benefit, and risk.
Selected Statements for the Business Case:
D). The Sales Manager has calculated that the new coffee shop insurance product will increase revenues by 10% each week.
E). Market research shows that the number of coffee shop patrons taking legal action against retailers has increased by 200% over the past two years.
D). This statement provides a clear financial projection for the benefits of the project, which is a critical component of a Business Case. It quantifies the expected revenue increase, offering a tangible benefit to justify the project investment.
E). This statement outlines a market trend that necessitates the project, highlighting the increased demand for insurance due to rising legal actions against coffee shops. It underscores the relevance and timeliness of the project, adding to the justification for undertaking the project.
Why Other Statements Are Excluded:
A). While high-level functional and non-functional requirements are essential for project planning, they typically belong in project requirements documentation or the Project Brief, rather than the Business Case.
B). This statement provides market insight but does not directly justify the project from a cost-benefit-risk perspective. The relevance of selling Fairtrade products and alcohol to the insurance product project is tangential.
C). The request for a report on past sales provides background information but does not in itself justify the project investment. It might be used to inform the Business Case but is not a direct component of it.
NEW QUESTION # 21
Which stakeholder should be placed within the 'primary' segment?
Answer: D
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Understanding Stakeholder Segmentation in Agile Project Management
Stakeholders are segmented based on their level of influence, interest, and involvement in the project. The ' primary' segment consists of stakeholders who are directly impacted by the project's outcomes or who have the highest influence over its success.
The primary stakeholders often have the power to determine project requirements or outcomes and require significant attention from the project team.
Option Analysis
* A. Industry-related professional associations
* While their opinions influence industry trends, they are not directly involved in UniCo's project or operational terms. They fall under the secondary segment as their influence is indirect and focuses on broader trends rather than specific deliverables.
* Incorrect.
* B. The Utilities company
* The Utilities company is UniCo's customer, directly dictating specific requirements and operational terms. As such, they hold significant influence and impact on the project's success.
They represent a key stakeholder group in the primary segment, as satisfying their requirements is essential for UniCo's strategic goals.
* Correct.
* C. The Operations Director
* The Operations Director is an internal stakeholder involved in decision-making and execution.
While they play a crucial role, they are part of the project delivery team rather than an external primary stakeholder. Therefore, they do not belong in the 'primary' segment.
* Incorrect.
* D. The UniCo investors
* Investors are critical for funding and overall company strategy but are not directly involved in defining project requirements or operational terms for this specific initiative. They fall under the key supporting stakeholders rather than the 'primary' segment.
* Incorrect.
Why B is the Correct Answer
The Utilities company directly dictates project requirements and operational terms. Their satisfaction is crucial for the project's success and aligns with Agile principles emphasizing delivering value to the customer.
This makes them a part of the 'primary' stakeholder segment.
References:
* AgilePM Foundation Handbook, Chapter 3: Stakeholder Engagement.
* Agile Business Consortium: Stakeholder Influence and Segmentation.
* PMBOK Guide, Chapter 13: Stakeholder Management - Primary and Secondary Stakeholders.
NEW QUESTION # 22
Answer the following questions about actions to be taken by different roles.
The Business Sponsor has decided that the new coffee shop insurance product website pages will include the financial transaction functionality to support the end-to-end sales process. The Business Sponsor views this as a valuable sales tool, enabling customers to pay for insurance policies online. If successful, this new financial transaction functionality is to be made available across all other insurance products. This is a new Must Have requirement.
All parties are to be invited to a workshop to discuss the additional work required to deliver the required solution including the new Must Have requirement. The areas to be discussed include specialist skills required and possible legal, financial and technical standards to be adhered to.
Remember to limit your answers to the number of selections requested in each question.
Which 2 actions should the Business Sponsor take to implement the new Must Have requirement?
Answer: C,D
Explanation:
To implement the new Must Have requirement for the coffee shop insurance product website, which includes financial transaction functionality, the Business Sponsor should take the following actions:
Selected Actions for the Business Sponsor:
B). Check the viability of the project, following the inclusion of the new Must Have requirement.
E). Assess the impact of the new Must Have requirement on the original Business Case.
B). Evaluating the project's viability after adding a significant new requirement is crucial. This involves analyzing whether the project can still meet its objectives within the given constraints, such as time, budget, and resources, especially when the new requirement could potentially add complexity and cost.
E). Understanding how the new requirement affects the original Business Case is essential. This involves reassessing the project's expected benefits, costs, and risks in light of the new functionality. It ensures that the project remains aligned with business objectives and continues to offer a viable return on investment.
Why Other Actions Are Less Suitable:
A). While ensuring adherence to relevant standards is important, it is more of a task for the technical team or a specific role such as the Technical Coordinator, rather than the primary responsibility of the Business Sponsor.
C). Sourcing and hiring specific technical expertise, such as a web developer with experience in online financial transactions, is generally a responsibility delegated to the Project Manager or relevant technical leads, not the Business Sponsor directly.
D). While communicating business changes to all interested parties is important, the specific action of explaining the implications of the business change company-wide is more likely to be a collaborative effort involving several roles, including the Business Change Manager, rather than solely the Business Sponsor's responsibility.
NEW QUESTION # 23
Which 2 statements represent appropriate entries for the plan for Post-Project activities?
Answer: B,E
Explanation:
For the XAN Insurance Company Web Project, the plan for Post-Project activities should include actions and measures that will be undertaken after the project's deliverables have been implemented to ensure sustained benefits, monitor performance, and facilitate continuous improvement.
Selected Statements for the Plan for Post-Project Activities:
D: A report showing the number of application forms completed online through the website for coffee shop insurance policies will be produced weekly.
E; Once the new system has been deployed, the time it takes to process sales online will be compared with the time it takes to process new policies sold through telephone sales.
D; Producing a weekly report on the number of application forms completed online is a clear post-project activity. It provides ongoing monitoring of the project's impact and the effectiveness of the online system in attracting coffee shop insurance policies.
E: Comparing the processing times of online sales to telephone sales after the new system's deployment is an essential post-project activity. It evaluates the efficiency and effectiveness of the new online system, offering insights into improvements and adjustments that may be needed.
Why Other Statements Are Excluded:
A: Creating a company-wide email to show the number of policies sold by each sales assistant weekly is more related to internal sales performance monitoring and motivation rather than a specific post-project activity tied to the project's objectives.
B: Circulating a copy of the revised sales procedure before product deployment is a preparation step for the transition to the new system, rather than a post-project activity.
C: The Project Manager attending Daily Stand-up meetings is part of the ongoing project management and team coordination activities during the project, not a post-project activity.
NEW QUESTION # 24
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